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Quality Control
Quality Control
Together We Can Do Better
As the community keeps growing, it is important that we all strive to maintain and improve the quality of our local spots as well as those abroad. Therefore, we have created various tools to help maintain the IKO Standards such as the quality feedback form and the School Compliance Check (SCC) to verify if IKO Centers and Instructors are following the IKO Standards. However, this alone is not enough as we cannot have our eye everywhere. Together, with your help, we can do better by reporting unsafe practices, wrongdoings and incidents from IKO Instructors, Centers and even websites that are violating, abusing and/or breaking the IKO’s logo terms of use and/or teaching standards.
Ready to Report?
Before reporting an incident or a wrongdoing, please make sure first that it represents a breach of the IKO Standards. For example, it should be reported if an Instructor or Center is not supplying the students with helmets and buoyancy aids, is not attaching the leashes at the front of the harness or, upon completion of the course, is not delivering the IKO certification. An IKO logo or brand name abuse occurs when an unaffiliated or unauthorized instructor, center and/or website advertise as a valid IKO affiliate or professional. IKO Instructors and Centers must be up to date and complying with IKO Standards online as well as offline.
Remember
When an issue is reported to the quality control department, a case is opened, investigated and worked towards a resolution. It is important to note that all cases reported are answered and kept anonymous. Remember that the Quality department’s aim is not to sanction but to educate. With your help, this international quality control effort is moving the kiteboarding community one step closer to safer and better kiteboarding practices. We appreciate the help of our members, Instructors, and Centers in maintaining and improving the IKO Standards.